Feedback and Complaint Channels

  • Feedback and Complaint Channels

  • Miriam Davidovic

    Organizer
    December 21, 2021 at 2:00 pm

    Are any of the following true regarding mechanisms for customers to provide feedback, ask questions, or file complaints?

    – Products and/or websites feature customer service contact information

    – Product / service reviews are made available in their entirety to public

    – Company responds to all direct inquiries or complaints within a month of receipt

    – Company offers live time support to customers

  • Miriam Davidovic

    Organizer
    December 21, 2021 at 2:03 pm

    Verification Data:

    Products and/or websites feature customer service contact information

    Available here: https://mavenhemp.com/contact-us/

    Product/service reviews are made available in their entirety to public as integrated Google Reviews. A screenshot of the company’s Google Reviews.

    Company responds to all direct inquiries or complaints within a month of receipt

    Responses are provided within 72 hours or less, as per the text on the contact page

    Company offers live time support to customers

    Support is provided according to the company’s working hours presented here: https://mavenhemp.com/contact-us/

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